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Why work at the Maryland Insurance Administration?​

Who We Are

The Maryland Insurance Administration (MIA) is the state agency that regulates the business of insurance in the State of Maryland. Our team is made up of approximately 250 employees in a variety of fields such ​as accounting, actuarial science, financial analysis, civil and criminal investigation, customer service, Human Resources and Information Technology. We have positions for all levels of experience; from entry level positions to positions requiring advanced 
levels of expertise. 

The Agency’s goal is to provide efficient, effective service to both the consumers of insurance products and the insurance industry. The MIA best serves its core constituents by assuring fair treatment of consumers. This consumer protection begins by regulating the availability of insurance coverage at fair prices and extends to issues of solvency and fair sales, claims and settlement practices. The Agency also strives to increase public understanding of the vital role insurance plays in the daily lives of Maryland residents and businesses. 


The Agency is located in downtown Baltimore in the central business district just a few blocks North of the Inner Harbor. Our office is accessible by many modes of public transportation and contains a parking garage that offers monthly parking at a competitive rate. 

The MIA’s address is:
200 Saint Paul Place
Baltimore, MD 21202

Overview of the MIA’s Responsibilities

  • ​Protects Maryland consumers by regulating the State’s insurance companies and producers.
  • Investigates complaints consumers have about their insurance coverage, including, but not limited to, life, health, automobile, bail bonds, malpractice, and homeowners.
  • Licenses insurers and insurance producers (also known as agents and brokers), as well as public adjusters operating in Maryland.
  • Conducts financial examinations of insurers to ensure solvency.
  • Conducts market conduct examinations to ensure compliance with Maryland’s insurance laws.
  • Investigates allegations of insurance fraud.
  • Reviews and approves rates and contract forms.

Benefits of State Employment

Leave Benefits

Our generous leave package for permanent State employees includes from ten to 25 days of annual (vacation) leave per year, depending on seniority, as well as six personal days each calendar year. In addition, the State offers eleven paid holidays and fifteen days of sick leave per year. Permanent part-time employees who work at least 50% are eligible to earn leave on a pro-rated basis. 

We also offer paid parental leave to eligible permanent State employees to care for and nurture children within 6 months of birth or within 6 months of an adoption of a child under 6 years of age.

Although more limited, the State offers other forms of paid time off to a majority of our contractual staff. 

Our leave policies also adhere to the Family Medical Leave Act of 1993.

Health Coverage

When you come to work for the State of Maryland, as a permanent State employee (or a contractual employee who works at least 30 hours per week or an average of 130 hours a month for a period greater than 90 consecutive days), you and your family are eligible for the State’s medical, prescription, dental and vision insurance coverage. The State subsidizes your premium. You also may be eligible for life, accidental death and dismemberment insurance plans at low group rates. 

For eligible contractual employees, medical and prescription drug coverage elected for the Employee and any eligible dependents will be subsidized at 75% of the premium. Enrollment by the employee in dental, term life, spouse life, child life, and/or accidental death and dismemberment coverage is paid entirely by the 
contractual employee. 

Reduced Child and Health Care Costs

Working for the Maryland State Personnel Management System entitles permanent State employees to participate in Healthcare and Dependent Daycare Flexible Spending Accounts.  These plans allow eligible employees to save, on a pre-tax basis, for healthcare and dependent care costs incurred during the plan year. 

Retirement Benefits

Maryland State employees are eligible to participate in a contributory pension plan, 
and are vested after ten years. The State of Maryland also makes contributions to the pension plan. State employees are also eligible to participate in two supplemental retirement plans: the 457 Deferred Compensation Plan and 
the 401(k) Savings and Investment Plan

Student Loan Forgiveness

Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants that meet all requirements may qualify for forgiveness on the remaining balance on his or her Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. Additionally, for certain hard-to-fill/hard-to-retain classes, employees may be eligible for student 
loan repayment. Upon hire, talk to your HR representative if this interests you to see if you are eligible. For more information about benefits available to State employees, visit the Maryland Department of Budget and Management’s website, 

In addition to these benefits, State employees can join the State Employee Credit Union (SECU).

Equal Employment Opportunity

Employees and applicants are protected against discrimination on the basis of age, ancestry, color, creed, marital status, mental or physical disability, national origin, political affiliation, belief or opinion, race, religion, sex, sexual orientation, gender identity or expression, genetic information, or any other non-merit factor, unless it is a bona fide occupational qualification, that is, a requirement of the job.

As part of the State of Maryland's policy to ensure equal opportunity to all, regardless of age, ancestry, color, creed, marital status, mental or physical disability, national origin, political affiliation, belief or opinion, race, religious affiliation, sex, sexual orientation, gender identity or expression, genetic information, or any other non-merit factor, the State is also committed to providing a work environment totally free of harassment. This commitment is reflected in the policy prohibiting acts of harassment in the workplace. Harassing behavior will result in disciplinary action, up to and including termination.

Americans with Disabilities Act

The Americans with Disabilities Act (ADA) of 1990 and the Americans with Disabilities Act Amendments Act (ADAAA) of 2008 protect individuals with disabilities from discrimination in employment, transportation, public services, public accommodations and telecommunications. Employers cannot discriminate against a qualified individual with a mental or physical disability, whether real or perceived, if that individual can perform the essential job functions of the position with or without a reasonable accommodation.​​

Read​ our brochure:

Why Work at the Maryland Insurance Administration?

Human Trafficking GET HELP

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Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

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