Health Coverage Assistance Team

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The Health Coverage Assistance Team (H-CAT) can help you:

  • ​Get answers to your health insurance questions.
  • Address health insurance problems or concerns.
  • File a complaint about your health insurance issue or concern.
  • Connect you to resources.

This is how H-CAT works:

First step: Contact us 

Next: ​A trained H-CAT staff person will contact you within one business day.​

We will work with you and stay in contact with you to:
  • answer your questions;
  • explain your health plan;
  • understand how to find a provider;
  • file a claim;
  • help find coverage for your health services; and
  • find information about other helpful resources.​

​​We will stay in contact with you as long as needed to help find answers to your questions or address your concerns whenever possible.

​​Resources

​​For additional information, please contact the Maryland Insurance Administration.


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