A primary role of the Maryland Insurance Administration is to ensure that during the claims process insurance companies act in accordance with State insurance laws. There are two ways the Insurance Administration may assist you with a complaint about a first-party property and casualty (property and casualty insurance includes automobile, homeowners, fire and/or dwelling, inland marine, commercial liability policies) or individual disability insurance claim. You may file an administrative consumer complaint with the Insurance Administration and have your complaint investigated. For more information on how to file and administrative complaint, please click
HERE.
If, however, a Maryland consumer believes that his/her property and casualty insurer or his/her disability insurer failed to act in good faith in making a decision and wants to seek special damges against the insurer, he/she may file a civil complaint with the Insurance Administration.
27-1001 Civil Complaint Process
Form to file 27-1001 cases
Click on the above link to submit your Section 27-1001 Complaint Information Sheet electronically. Please note that once you submit your complaint form electronically, you will receive two email confirmations. The first verifies that you have completed the form. The second email will contain a link back to the form and say "Thank you for completing your 27-1001 Complaint Information Sheet." It will also contain a reference number, simply reply to the second email with any attachments you may have to submit any additional exhibits or documents that you want the MIA to consider along with your complaint.
- Chapter 150
SB 389 as enrolled
The law that created the administrative process for these civil filings.
- HB 990
The Amended Law
COMAR 31.08.11 being enacted by the MIA to implement this process
Bulletins to Industry
For Cases under 27-1001 of the Insurance Article and 3-1701 of the Courts and Judicial Proceedings Article
As of October 1, 2016
This is an Excel spreadsheet that should be saved, then filled out and submitted as instructed.
As of October 1, 2016
This is an Excel spreadsheet that should be saved, then filled out and submitted as instructed.
