Consumer Advisory: Predatory Towing
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The Maryland Insurance Administration advises Marylanders to use caution after a vehicle accident or mechanical failure that requires towing assistance. Some dishonest towing operators take advantage of Maryland drivers in vulnerable situations.
Warning signs of a potential scam:
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Uninvited arrival: "Bandit" tow trucks monitor police radios and rush to accident scenes, offering unsolicited towing services.
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Excessive fees: Operators may demand outrageously high towing and storage fees.
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Won’t release your vehicle: Operators may take your vehicle to an undisclosed location and refuse to release it until inflated fees are paid.
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Access denied: Scammers may refuse to let you retrieve personal belongings from your vehicle.
How to Protect Yourself:
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Use caution with unsolicited towing operators: If you didn't call for a tow, it could be a scam; you have the right to say no and choose your own towing service.
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Use a trusted service: Consider requesting a tow through your insurance company, roadside assistance program, or a provider you know.
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Verify the driver: Ask for the driver's name, the company name, and their license information before agreeing to the service.
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Ask for a written estimate: Before allowing the tow, get a written estimate of the towing and storage costs.
Taking these precautions can help you avoid scams, save you money, and protect your vehicle -- plus your personal belongings.
Report suspicious activity: Report suspected insurance fraud or suspicious activity to your insurance company and the Maryland Insurance Administration via the fraud hotline at 1-800-846-4069 or
click here.
