The primary role of the Maryland Insurance Administration (MIA) is to protect consumers from illegal insurance practices by ensuring that insurers and insurance producers (agents or brokers) that operate in Maryland act in accordance with state insurance laws.
Our Rapid Response Program is designed to help certain consumers resolve property and casualty claims (i.e. auto and homeowners claims, including those made under commercial lines policies) quickly and without having to file a formal written complaint.
For more information, call us at 410-468-2340 or 800-492-6116, select option 3, then option 1.
Participation in the Rapid Response Program is voluntary and does not affect your rights to file a formal complaint.
To learn more about the Rapid Response Program, contact: