Responsible for the coordination and development of policy for the agency and the Commissioner. Responsibilities in this area are concentrated in the following main roles:

Commissioner

The Maryland Insurance Commissioner ensures that all insurance laws of the state are faithfully executed by conducting examinations and resolving consumer complaints. The Commissioner authorizes and licenses insurance companies, producers, adjusters, and advisors for fire, casualty, life, accident, health, title, bail bonds, and other insurance and annuities. The Commissioner also approves all insurance policies offered for sale in Maryland by authorized companies, authorizes rating bureaus and advisory organizations, and approves or rejects the rates for most lines of insurance.

Commissioner's Biography
    Kathleen A. Birrane

Deputy Commissioner

The Deputy Commissioner supervises and manages the Administrative section within the Office of the Commissioner, including Human Resources, Information Technology, Procurement, and Fiscal Services. The Deputy Commissioner acts as the Fair Practices Officer, chairs certain committees, and leads a variety of special projects and agency initiatives, as assigned and also manages the Insurance Administration's engagement with the National Association of Insurance Commissioners (NAIC).

Acting Deputy Commissioner
   Tammy R.J. Longan​​

Chief of Staff

Chief Hearings Officer

The Chief Hearings Officer acts as the Commissioner's designee for all quasi-judicial hearings, including appeals of consumer complaint determinations and other decisions by the agency's units, adjudicates cases asserting absence of good faith against insurers and leads special projects and otherwise assists the Commissioner as requested.

Chief Hearings Officer
    Erica Bailey

For more information about this section or the units listed above, refer to the Annual Report.