Office of the Commissioner

Responsible for the coordination and development of policy for the agency and the Commissioner. Responsibilities in this area are concentrated in the following main roles:


The Maryland Insurance Commissioner ensures that all insurance laws of the state are faithfully executed by conducting examinations and resolving consumer complaints. The Commissioner authorizes and licenses insurance companies, producers, adjusters, and advisors for fire, casualty, life, accident, health, title, bail bonds, and other insurance and annuities. The Commissioner also approves all insurance policies offered for sale in Maryland by authorized companies, authorizes rating bureaus and advisory organizations, and approves or rejects the rates for most lines of insurance.

Commissioner's Biography
    Kathleen A. Birrane

Deputy Commissioner

The Deputy Commissioner manages the Administration enhancement and mondernisation of the technology, as well as the coordination of activities with respect to privacy, data and cybersecurity efforts and leads a variety of special projects and agency initiatives, as assigned and also manages the Insurance Administration's engagement with the National Association of Insurance Commissioners (NAIC).

Acting Deputy Commissioner
   Kory Boone

Associate Deputy Commissioner

The Associate Deputy Commissioner serves as an Agency Hearings Officer and is the Fair Practices Officer, chairs certain committees, and leads a variety of special projects and agency initiatives, as assigned and also manages the Insurance Administration's engagement with various working groups and task forces at the state and national level.

Associate Deputy Commissioner
    Tammy R.J. Longan

​Chief Hearings Officer

The Chief Hearings Officer acts as the Commissioner's designee for all quasi-judicial hearings, including appeals of consumer complaint determinations and other decisions by the agency's units, adjudicates cases asserting absence of good faith against insurers and leads special projects and otherwise assists the Commissioner as requested.

Chief Hearings Officer
    Erica Bailey

Associate Commissioner, Operations

The Associate Commissioner of operations supervises and manages the Administrative section within the Office of the Commissioner, including Human Resources, Information Technology, Procurement, Fiscal Services and Facilities management. 

Associate Commissioner, Operations
   Sean McEvoy

For more information about this section or the units listed above, refer to the Annual Report.

Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information on human trafficking in Maryland

Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

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