How to tell if a patient’s health plan is regulated by the Maryland Insurance Administration
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Health care providers can now more easily tell where to file a complaint about a patient’s health plan. Starting in 2021, a new law requires health plans regulated by the Maryland Insurance Administration to put “MIA” on insureds’ identification cards. Medicaid managed care organizations must put “MDH” on identification cards for plans regulated by the Maryland Department of Health. The information will need to be on cards for plans issued or renewed on or after January 1, 2021.
If a card has “MIA” printed on it, health care providers can file a complaint with the Maryland Insurance Administration on behalf of their patients. If a card does not have either “MIA” or “MDH” printed on it, health care providers may still be able to file a complaint with the Maryland Insurance Administration. The plan may not have renewed or issued new cards yet. The Maryland Insurance Administration will review the complaint and if necessary will direct the health care provider to the correct agency that regulates the patient’s plan if it is not the Maryland Insurance Administration.
The new identification card law does not apply to short term, limited duration medical plans or indemnity plans. These plans are regulated by the Maryland Insurance Administration, and you may file a complaint on behalf of a patient covered by one of these plans.
